Refund policy

 

REFUND,RETURN & CANCELLATION POLICY

Jewellery:Orders once placed will not be refunded, returned or cancelled under any circumstances.

Products purchased during sale period / discounted pricing, are not eligible for returns or refunds.

Customised products or special bulk orders are not eligible for returns or exchange.

International orders are not eligible for returns or exchange.

Gifts purchased online are not eligible for exchange/refund/return.

Bags, Stoles/ Scarves/Shawls :

We at Praccessorii take utmost care and do stringent quality checks to ensure that the items are delivered to you in perfect condition. Our objective is to provide a hassle-free shopping experience to our customers. Therefore, we provide you with honest images and exact specifications for you to make an informed decision.

We accept returns (refund or exchange) for orders placed on our website within 14 days.
Please notify us within 7 days about returning an item back to us.
To maintain a fair price scheme, all products sold in ‘sale’ are not liable for exchange or refund.
Any used/washed/dry cleaned product will not be returned
For all other items, please send us a message by email at contact@praccessorii.com with a copy of receipt, pictures of the product and reasons for return within 7 days from the date of receipt of the product.


INCOMPLETE/WRONG /DAMAGED ORDER

If due to any reason, you receive wrong/incomplete order or damaged product, you are requested to trigger us an email at praccessorii8@gmail.com with copy of invoice/receipt and clear pictures of the product within 48 hours of receiving the product.

OUR PROMISE

On receipt of your email with required documents and pictures, our team of experts will review your request and convey our findings to you within 7 working days.
If your request is accepted, you will be asked to ship back the product(s) with original packing(s) to our office in New Delhi, India. Please take utmost care in repackaging and shipping the products to avoid any incidental damage during the return of items.
The exchange/refund for your returned product will be processed within 7 working days of receiving the package.

SHIPPING COST WHILE RETURNING MY PRODUCT

Shipping cost will be borne by the customer. We do not cover any returns cost.

Packaging Details

JEWELLERY-We individually wrap each item of jewellery and jewelled minaudière  PRACCESSORII packaging. If it's for you or for someone you love, each package will receive a gift box,care instructions and a pouch for safekeeping.Should you require a special box for for clutch bags and stoles/shawls/wraps, please let us know!